Eki Co., Ltd. (hereinafter “the Company”) recognizes the importance of the personal information obtained from our stakeholders and considers its protection to be both the foundation of our business activities and one of our most important management priorities.

To provide services that are safe, secure and trustworthy, we have established the following basic policy, made it known to all employees, and comply with it.

1. Basic Policy

  1. The Company complies with the Act on the Protection of Personal Information and other related laws and norms. We have also established internal rules on personal information protection (the “Company Rules”), which we implement, maintain and continuously improve.
  2. The Company has established a management system for personal information protection and makes the Company Rules known to its officers and employees to ensure strict compliance.
  3. The Company handles personal information only within the scope of the purposes of use disclosed to customers. We do not disclose or provide personal information received from customers to third parties except with the customer’s consent or for legitimate reasons.
  4. The Company keeps personal information accurate and up to date, works to prevent unauthorized access, leakage, loss and damage, and continuously improves and corrects its information security.
  5. The Company responds sincerely and promptly to inquiries and requests for disclosure regarding personal information.

Established November 15, 2024
Eki Co., Ltd.
Representative: Li Cong

2. Purposes of Use of Personal Information

When we receive personal information from customers, we disclose the purposes of use in advance and use it only within that scope. If it becomes necessary to use personal information beyond those purposes, we will notify the customer and obtain consent first. The purposes of use of the personal information we hold are as follows.

  1. Personal information of customers
    • Business negotiations and meetings with customers
    • Shipping of products, materials, etc.
    • Sending information about services, events, etc.
    • Providing customer support and maintenance
    • Responding to inquiries and consultations
    • Providing membership services
    • Service development, surveys, monitoring programs, etc.
    • Performance of contracts
  2. Personal information of job applicants
    • Providing recruitment information to and contacting applicants (including interns)
    • Managing recruitment at the Company

3. Proper Acquisition of Personal Information

The Company acquires personal information by lawful and fair means.

4. Provision of Personal Information

  1. The Company does not disclose or provide customers’ personal information to third parties except in the following cases.
    1. With the customer’s consent
    2. When required by law
    3. When necessary to protect a person’s life, body or property and it is difficult to obtain the customer’s consent
    4. When entrusting the handling of personal information to the extent necessary to achieve the purposes of use
    5. When the business is succeeded due to a merger, company split, business transfer or other reasons
  2. Notwithstanding item (1) above, when we judge it appropriate for an affiliate or agent to provide services or respond to inquiries, we may provide the customer’s address, name, telephone number, etc. to that affiliate or agent. In such cases, the customer may request that the Company stop providing personal information to them.

5. Inquiries Regarding Personal Information

For inquiries about the disclosure, correction or deletion of your personal information, please contact us via our contact form.

6. Other Matters

Access Information

This website may collect access log information in order to provide better services. Access logs are not collected for the purpose of identifying individual customers.

Cookies

This website uses cookies on some pages to make it more convenient to use. Because cookies and IP address information cannot identify a specific individual on their own, we do not consider them personal information. You can refuse cookies through your browser settings.